Effective Date: June 9, 2025

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These Contact & Inquiry Terms apply to all users who submit contact forms, inquiries, or requests for service via the official website of QoreWeb, located at https://www.qoreweb.in (the “Website”).

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By submitting your information through any form on this Website, you agree to these Terms and to our processing of your information in accordance with our Privacy Policy.

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1. Consent to Communication

By filling out a form, making an inquiry, or using the live chat or WhatsApp link on our Website, you explicitly consent to be contacted by QoreWeb via:

• Email

• Phone call

• SMS/WhatsApp
  This contact may pertain to:

• Your inquiry or requested service

• Service updates or proposals

• Appointment scheduling or follow-ups

• Promotional offers (if opted-in)

We may store your contact details for future communication unless you request otherwise.​

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2. Information Usage & Storage

Any personal or business data submitted through the Website is collected securely and used only for the purposes of:

• Understanding and responding to your inquiry

• Providing you with requested services

• Sending relevant service or follow-up emails

This data is processed in accordance with our Privacy Policy and is never sold or misused. Your data may be stored in secure servers or third-party systems like email platforms (e.g., Zoho Mail, Gmail) and CRM tools for record-keeping and communication purposes.

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3. Accuracy of Information

You are responsible for ensuring that the contact information and service details you provide are accurate and complete.
QoreWeb is not liable for:

• Failed delivery of responses

• Miscommunication due to incorrect or outdated information

• Delays caused by unverifiable submissions

Please double-check your phone number and email before submitting any inquiry.

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4. Response Time

We aim to respond to all legitimate inquiries within 24 to 48 business hours.
However, response times may vary depending on:

• Public holidays

• Non-business hours

• Technical issues

• Unusually high inquiry volume

For urgent queries, you are encouraged to contact us directly by phone.

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5. Opting Out of Communication

If at any time you wish to stop receiving communications from QoreWeb:

• Reply “STOP” to any promotional SMS

• Unsubscribe from email newsletters (using the unsubscribe link)

• Email us directly at info@qoreweb.in with a request for data removal or communication opt-out

We will promptly remove you from our contact database for all non-essential communication.

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6. Third-Party Integration

Our inquiry forms and communication tools may be powered by third-party platforms (e.g., Google Forms, Zoho Forms, Tawk.to, Meta chat plugin, etc.). By submitting your data, you agree that these platforms may temporarily process your data on behalf of QoreWeb.
We ensure these platforms adhere to strict privacy and data protection protocols.

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7. Data Retention

We retain submitted contact details for as long as necessary to fulfill the purpose of the inquiry, and as long as required by law or operational needs.
You may request deletion of your data by contacting us via email.

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8. Use of Automated Tools

Some responses (e.g., email confirmations, chatbot replies) may be generated automatically to acknowledge your inquiry. This does not replace or reduce the quality of our human follow-up services.

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9. Prohibited Submissions

You agree not to submit the following through our forms:

• Fraudulent or misleading information

• Offensive, harmful, or defamatory content

• Spam or promotional content not related to your inquiry

We reserve the right to ignore or delete such submissions and take legal action where applicable.

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10. Updates to Contact Terms

QoreWeb reserves the right to update or modify these Terms at any time without prior notice. The most recent version will always be available on this page with the effective date mentioned.

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11. Contact Information

If you have any questions or concerns about these Contact & Inquiry Terms, please contact:

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QoreWeb
Address: 451/6, Street Number 1, near SBI ATM, Patel Nagar, Gurugram, Haryana 122001
Email: info@qoreweb.in
Phone: +91 9289558055